Services
Home Watch and Additional Services
Hiring a Home Watch Professional is essential for homeowners that are not able to monitor the condition of their unoccupied home. Home Watch is described as a “visual inspection of a home or property, looking for obvious issues.” We are your eyes and ears while you are away, providing real peace of mind that when you return, you will find your home in the same condition as you left it.
STL Home Watch Services is the first Accredited, Certified, Bonded and Insured St. Louis Home Watch company associated with the National Home Watch Association. What does this mean for you? This shows our dedication to providing the utmost service to our clients. Our Home Watch Professionals are all Certified, requiring training and additional continuing education. We also provided the assurance to our clients by becoming Accredited with the NHWA requiring us to pass a strict vetting process.
- Criminal background checks on all company principals
- Proper insurance coverage-both general and professional liability
- Proper bonding
- Consumer complaint checks
- Truthful website and advertising content
- Adherence to the NHWAs Code of Ethics
- Commitment to the NHWAs Mission Statement
We feel this provides our clients assurance knowing they are trusting their home to a qualified home watch company. Why trust your home to anyone else! Let us provide you the peace of mind while away you deserve.
Realtors, Investors, VRBO & AirBnB
We work with Realtors, agents, investors and property owners to handle their special needs for property they are selling or managing. Being a Realtor, Joy understands the daily requirements of busy Realtors and agents and the many directions one is pulled to make things happen for their clients. STL Home Home Watch Services can handle these requirements with a sense of urgency and understanding you will not find elsewhere.
Realtors and Agents
Too busy to be able to meet contractors for inspection repairs-we manage repair for them and keep closing on schedule
- Check on vacant homes to protect from squatters, vandalism or break-ins
- Concierge Services offered to keep property in showing condition or prepare it to go on the market
- Relieves seller of the headaches associated with the sale – they are assured it is handled by qualified professionals
Investors, VRBO and AirBnB
- Eyes and ears for out-of-town investors – peace of mind knowing their property is being taken care of in their absence
- Assist throughout the repair process – coordinate bids, arrange with qualified contractor and commence the repair
- Tenants will pay more if management is easily accessible and quickly responds – positive customer service
- Contact for tenants and rental clients – relieving owner of day-to-day responsibilities by handling emergency calls
- Concierge services to prepare property for VRBO prior to arrival and after departure
- Providing a positive rental experience increases business through client referrals
Exterior Inspection
- Visual inspection of siding, roof and gutters for obvious issues (from ground level)
- Check doors and windows for signs of break-in
- Inspect for signs of vandalism
- Check outdoor lights are working properly
- Packages, newspapers, mail and flyers removed from mailbox and front door
- Disconnect all garden hoses to prevent freezing in winter
- Inspect for obvious insect infestation or pest presence
- Monitor grounds to maintain landscaping
Keyholder
- Hold key for an emergency while away
- Meet repairmen or contractors
- Mail items left behind
- Start, run and drive vehicles (additional charge)
Prepare Home
- Basic housecleaning and home prep for your return home
- Prepare home for your departure
- Grocery shop for items required for your return
Emergencies
- Inspect the property after severe storms
- Flooding
- Take photos for insurance
- Refer repairmen and confirm repair has been executed
- Respond to alarm system emergencies
Interior Inspection
- Inspect for obvious insect infestation or pest presence
- Replace bulbs
- Check breaker box for tripped circuits
- Ceilings and baseboards checked for obvious signs of water or moisture
- Inspect all doors/windows that they are secured
- Run sinks, garbage disposal, bath tubs and showers
- Flush stagnant water in all toilets
- Check for dripping faucets or obvious leaking pipes
- Remove water stains in toilet due to residual water
- Verify thermostat and humidifier are functioning properly and at correct settings
- Check water heater for leaks
- Check that refrigerator and freezer are cooling
- Unplug all appliances
- Run dishwasher on rinse cycle to run water through lines monthly
- Disconnect washer and dryer. May reconnect to run washing machine monthly through rinse cycle if requested.
- Inspect air filters and change if required
- Change out batteries in fire/smoke/CO2 alarms when required
Monitored Contracted Services
- Lawn Care
- Pool Care
- Deluxe cleaning
Exterior Inspection
- Visual inspection of siding, roof and gutters for obvious issues (from ground level)
- Check doors and windows for signs of break-in
- Inspect for signs of vandalism
- Check outdoor lights are working properly
- Packages, newspapers, mail and flyers removed from mailbox and front door
- Disconnect all garden hoses to prevent freezing in winter
- Inspect for obvious insect infestation or pest presence
- Monitor grounds to maintain landscaping
Keyholder
- Hold key for an emergency while away
- Meet repairmen or contractors
- Mail items left behind
- Start, run and drive vehicles (additional charge)
Prepare Home
- Basic housecleaning and home prep for your return home
- Prepare home for your departure
- Grocery shop for items required for your return
Emergencies
- Inspect the property after severe storms
- Flooding
- Take photos for insurance
- Refer repairmen and confirm repair has been executed
- Respond to alarm system emergencies
Interior Inspection
- Inspect for obvious insect infestation or pest presence
- Replace bulbs
- Check breaker box for tripped circuits
- Ceilings and baseboards checked for obvious signs of water or moisture
- Inspect all doors/windows that they are secured
- Run sinks, garbage disposal, bath tubs and showers
- Flush stagnant water in all toilets
- Check for dripping faucets or obvious leaking pipes
- Remove water stains in toilet due to residual water
- Verify thermostat and humidifier are functioning properly and at correct settings
- Check water heater for leaks
- Check that refrigerator and freezer are cooling
- Unplug all appliances
- Run dishwasher on rinse cycle to run water through lines monthly
- Disconnect washer and dryer. May reconnect to run washing machine monthly through rinse cycle if requested.
- Inspect air filters and change if required
- Change out batteries in fire/smoke/CO2 alarms when required
Monitored Contracted Services
- Lawn Care
- Pool Care
- Snow Removal
- Deluxe cleaning
Reporting System
For our Home Watch checks, we use the HomeWatchIT Reporting System. This software is the best in the Home Watch industry and provide the capability to report:
- Our findings based on a checklist, customized to your needs based on industry best practices.
- The time and GPS location when we checked your home.
- Capability to take pictures of problems or potential problems and include them in our report.
- A report emailed to you at the conclusion of our check with the status of each item checked.
Please review the video for a better understand of how we look out for your home!