Joy Lapicki was very accommodating any time I needed her to let in a technician. She also made us aware of things that needed attention. Overall, it was a very good experience.
We had to be away from our home for several months this year and hired STL Home Watch Services to keep an eye on our house while we were gone. They did a great job. We didn’t have much notice before our departure, but we were able to quickly set up an agreement for what we wanted them to do with a frequency that worked for us. They did exactly what they said they’d do. They called or texted when they were at our house if they had questions or concerns, handled some un-forwarded mail for us, and produced really comprehensive reports each time they visited so that we could see if anything needed extra attention. It was really nice to know that they were at the ready if there were some kind of emergency or something we needed done. We will definitely use them again when we have a need.
We used STL Home Watch Services to monitor our home and maintain our 2 cars while we were out of the country from January – May 2020. Joy and her team were terrific. During our 5 months away, there were several potential issues, which Joy quickly communicated to us and took responsibility to resolve the issues. The inspection reports are very detailed, and included photos, if necessary. Plus, she is a very nice person,, offering to help my mother during the stay-at-home orders. We plan on leaving the country again for 5 months in January 2021 and will definitely use STL Home Watch again!
Great ease of mind to know our home is being taken care of when we are out of town. Great company!